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Social Media Strategy & Monitoring Research Online Community Platform & Services Satisfaction Research Social Media and Government: Five Good Ideas for Effectiveness Sustainable Community Building [for Humans]
 
Social Media Strategy & Monitoring Research

Social Media Strategy & Monitoring Research

The Social Media Strategy and Monitoring Survey was initiated in May of 2010. The intention of the study was to get a broad look at the emerging field of social media marketing, and specifically, to explore the key policies, guidelines and goals that are important within social media ecosystems. Additionally, the study identifies which [...]

Online Community Platform & Services Satisfaction Research

Online Community Platform & Services Satisfaction Research

The Online Community Platform & Services Satisfaction Survey was initiated in May of 2010. The intention of the study was to get a broad look at the emerging field of social media marketing, and specifically, to explore the variety of platforms that are being used within online communities and how effective they are and which [...]

Social Media and Government: Five Good Ideas for Effectiveness

Social Media and Government: Five Good Ideas for Effectiveness

Cross-posted from the Good Ideas Blog: We are in an era of “Government 2.0″ enthusiasm. The Obama Administration, as well as state and local governments, are working hard to move information and services online. But as agencies and departments implement new web and social media programs, they run into a number of structural and legislative obstacles. To [...]

Sustainable Community Building [for Humans]

Sustainable Community Building [for Humans]

Guest post by Amy Sample Ward I love my community. Whether I’m talking about my role at NetSquared, my blog, or my network of friends, I am inspired every day and find value in, and rewards for, my participation. Regardless of whether I feel like, or am trying to be, a community builder, the community always [...]

Social Media Strategy & Monitoring Research

Social Media Strategy & Monitoring Research

01 September 2010

The Social Media Strategy and Monitoring Survey was initiated in May of 2010. The intention of the study was to get a broad look at the emerging field of social media marketing, and specifically, to explore the key policies, guidelines and goals that are important within social media ecosystems. Additionally, the study identifies which [...]

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Posted in Community & Social Media Research, Featured Posts, Social Media, StrategyComments

Online Community Platform & Services Satisfaction Research

Online Community Platform & Services Satisfaction Research

11 August 2010

The Online Community Platform & Services Satisfaction Survey was initiated in May of 2010. The intention of the study was to get a broad look at the emerging field of social media marketing, and specifically, to explore the variety of platforms that are being used within online communities and how effective they are and which [...]

Read the full story

Posted in Community & Social Media Research, Featured PostsComments

Social Media Strategy and Monitoring: Research Project Open for Participation

Social Media Strategy and Monitoring: Research Project Open for Participation

07 July 2010

The next Online Community Research Network project is open for participation. As part of our ongoing research around online community and social media strategy, metrics and ROI, we’ve launched our latest study on Social Media Strategy and Monitoring. The intention of the study is to explore how organizations are managing their social media strategies and [...]

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Posted in Community & Social Media Research, Social Media, StrategyComments

Ideas Sites: Interview with Rob Hoehn of IdeaScale

17 June 2010

Organizations from Starbucks to the White House have used “ideas sites” to capture, tag, rank and broadcast ideas from constituents. To learn more about this sector, we caught up with Rob Hoehn, President of Customer Development at IdeaScale, an ideas management platform. Here are his comments: 1) What is IdeaScale? How do you describe the sector [...]

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Posted in Expert Interviews, Listening, ToolsComments

Online Community Platform and Services Satisfaction Study – Open For Participation

Online Community Platform and Services Satisfaction Study – Open For Participation

08 June 2010

The next Online Community Research Network project is open for participation. In January, OCRN members discussed and prioritized a long list of topics, with a high priority being a repeat of last year’s useful platform satisfaction study. If you are involved in strategy or management of your organization’s online community strategy or management, I would encourage [...]

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Posted in Community & Social Media ResearchComments

Social Media and Government: Five Good Ideas for Effectiveness

Social Media and Government: Five Good Ideas for Effectiveness

20 May 2010

Cross-posted from the Good Ideas Blog: We are in an era of “Government 2.0″ enthusiasm. The Obama Administration, as well as state and local governments, are working hard to move information and services online. But as agencies and departments implement new web and social media programs, they run into a number of structural and legislative obstacles. To [...]

Read the full story

Posted in Community & Social Media Research, Expert Interviews, Featured PostsComments

Update! Online Community Unconference

Update! Online Community Unconference

18 May 2010

We’re approaching the June 9 Online Community Unconference in Mountain View, CA. Here’s a quick update on what will be a terrific event for online community professionals: Attendees: We have a lot of knowledgeable folks from industry (Google, eBay, Walmart, HP, LinkedIn, Nokia, O’Reilly, Intel, Microsoft, Flickr) as well as from many smaller firms. We also [...]

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Posted in EventsComments

Sustainable Community Building [for Humans]

Sustainable Community Building [for Humans]

07 May 2010

Guest post by Amy Sample Ward I love my community. Whether I’m talking about my role at NetSquared, my blog, or my network of friends, I am inspired every day and find value in, and rewards for, my participation. Regardless of whether I feel like, or am trying to be, a community builder, the community always [...]

Read the full story

Posted in Community & Social Media Research, Featured PostsComments

Online Community Unconference: June 9th in Mountain View, CA

Online Community Unconference: June 9th in Mountain View, CA

27 April 2010

The Online Community Unconference is scheduled for June 9th in Mountain View, CA. The Online Community Unconference is one of the largest online community events in the area and we expect 250-300 online community and social media professionals to attend with 50-60 collaborative sessions on timely social media and online community topics. Current [...]

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Posted in EventsComments

Social Media for the Common Good: Interview with Ron Casalotti

Social Media for the Common Good: Interview with Ron Casalotti

17 April 2010

Cross-posted from the Good Ideas Blog Ron Casalotti lives and breathes social media. For the past dozen years Ron has held senior social media positions at AOL, Business Week, and currently at Bloomberg. We asked Ron to share some of his accumulated wisdom in the form of five good ideas for using social media for the [...]

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Posted in Featured PostsComments

About the OC Report


The Online Community Report features best practices, strategies, research, and events for Online Community and Social Media professionals. Jim Cashel, Heather Virga, and other staff at Forum One edit the Online Community Report.

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